Reference

Your Rights and Our Legal Commitments

At pemburujitu, our legal terms are written to be transparent and straightforward — covering how your account data is handled, what governs your use of this platform, and…

Jurisdiction-aware termsDANA, OVO, GoPay & QRIS coveredAccount data protectionIndonesian-region policyTransparent update notices
pemburujitu Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about how our terms apply to your account, how your data is stored, or how to request a correction or deletion…

Live Chat — Legal Queue Access the live chat widget in your account dashboard and select the 'Legal &…
Email — Data & Compliance Send your legal or data-related enquiry to our compliance address listed in your account…
Account Dispute Form For formal disputes — including refund disagreements linked to DANA, OVO, GoPay or QRIS…
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Our approach to account security and data handling is built around measurable practices, not abstract promises.

Data Retention Period

We retain account and transaction data — including records of DANA, OVO, GoPay and QRIS deposits — for a maximum of five years after account closure, in line with standard financial recordkeeping practice applicable where local law permits.

Cookie Policy

Our platform uses strictly necessary cookies for session continuity and optional analytics cookies to improve page performance. You can manage cookie preferences from the cookie banner shown at your first visit or via Settings > Privacy > Cookies at any time.

Account Access Security

Two-factor authentication is available and strongly encouraged for your account. Each login attempt from an unrecognised device triggers an email confirmation step. Suspicious sessions are flagged and temporarily suspended pending your verification.

Personal Data Requests

You may request a copy of the personal data we hold on your account at any time by submitting a Subject Access Request through Settings > Privacy > My Data. We fulfil these requests within 14 calendar days of receipt and identity confirmation.

Data Correction and Deletion

If any personal information in your account is inaccurate, you can update most fields directly in your profile. For fields that are locked — such as your registered name or ID number — contact our compliance email and we process corrections within 5 business days.

Third-Party Data Sharing

We share your data only with payment processors (including DANA, OVO, GoPay, QRIS networks) and identity-verification partners strictly necessary to operate your account. We do not sell personal data to advertisers or unrelated third parties under any circumstance.

Frequently Asked Legal Questions

The questions below come directly from what our account holders ask when they read our terms for the first time. We have kept each answer short and specific so you can find what you need without reading the full policy document — though we encourage you to read that document in full for complete detail on any topic.

Your use of pemburujitu depends on local law in your specific region of Indonesia. Our terms acknowledge Indonesian regulations and defer to local law wherever a conflict arises. You should review applicable rules in your area before opening an account.

When you deposit via DANA, OVO, GoPay or QRIS, we receive your transaction reference number, deposit amount and timestamp. We do not receive your full payment-app credentials. This data is stored securely and used only for account reconciliation and dispute resolution.

Go to Settings > Privacy > My Data in your account and submit a Subject Access Request. We confirm receipt by email and deliver your data export within 14 calendar days, after verifying your identity through your registered email address.

You may request deletion of personal data that is not subject to mandatory retention requirements. Transaction records linked to DANA, OVO, GoPay or QRIS payments are retained for up to five years for compliance reasons; other personal data can be removed upon verified request.

Send a formal objection to our compliance email address listed under Settings > Contact & Privacy. We acknowledge objections within 2 business days and issue a full written response within 14 days, including any action we take or our reasoning for not acting.

Our legal terms are reviewed regularly. When a material change is made, we send a notification to your registered email at least 7 days before the change takes effect. The current version date is always shown at the foot of the terms page and in your account notification centre.

After account closure, we retain only the data required by financial and legal recordkeeping obligations — typically transaction records for up to five years where local law permits. Non-essential profile data such as marketing preferences is deleted within 30 days of closure.